We respond to every Whitelist request that we receive. However, sometimes the email that we send bounces back or, even worse, the original Whitelist request doesn’t have an email address for us to contact. Whitelist requests typically take 10 to 14 days to be processed. If you haven’t received an email from us and it’s been more than 14 days since you submitted your request, please send us an email directly to firstname.lastname@example.org and we will help you figure out why you haven’t heard from us.
I sent in a whitelist request and haven’t heard anything
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